Our Mission
To contribute to global health and safety by providing our customers with high quality laboratory and advisory services whilst creating opportunities for our employees and Seeking innovative solutions to help our customers achieve their goals.
Our Vision
To be the leading Food testing laboratory in the region.
Values
Customer focus
- Delivering customer satisfaction by listening to and exceeding customer expectations
- Adding value for our customers through our services
- Seeking innovative solutions to help our customers achieve their goals
Competence
- Employing a team of talented and competent staff
- Investing in training and creating good career opportunities
- Recognizing and encouraging outstanding performance
Quality
- Delivering quality in all our work; providing accurate results on time
- Using the best appropriate technology and methods
- Seeking to improve or change our processes for the better
Integrity
Standard of Service Include;
Excellence in the work place is promised by providing all the employees with the knowledge in training, and tools necessary to allow for completion of accurate and timely work.
Purpose of Management System Related to Quality:
To manage our business by meeting the needs of our customers.
Personnel:
To familiarize themselves with quality documentation and implement the policies and procedures in their work.
ISO 17025:
Management is committed to complying with ISO 17025 international standard and continually improve the effectiveness of the management system: The objective of the Quality policy is to ensure compliance to policies and associates procedures that are integrated into our daily activities. We acknowledge that continually improvement of our performance in meeting our customers expectations is a key objective and are therefore established, implemented, and locked into the management system.